Shipping policy
📦 Maui Mana Skincare Shipping Policy
🌴 Processing Time
All orders are handmade in small batches on Maui. Please allow 2–3 business days for your order to be prepared before shipping. During high-volume times (like holidays or big launches), processing may take a little longer.
🚚 Shipping Rates & Delivery Times
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U.S. Mainland & Hawaii: Orders ship via USPS First Class or Priority Mail. Delivery typically takes 3–7 business days after dispatch.
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Local Maui Delivery: Available free or discounted within certain Maui zip codes. Select at checkout if eligible.
Shipping rates are calculated at checkout based on weight, package size, and destination.
🌺 Free Shipping
Enjoy free shipping on U.S. orders over $60
📬 Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a USPS tracking number so you can follow your package.
🌞 Warm Weather Notice
Our products are natural and handcrafted with oils and butters. Please be mindful that heat may soften or melt items (like lotion bars or lip balms) during transit. If this happens, just pop them in the fridge for a few minutes and they’ll firm up again — quality and effectiveness are never affected.
❌ Lost or Delayed Packages
We are not responsible for delays caused by USPS, customs, or unforeseen events (like weather disruptions). If your package is marked “delivered” but you can’t find it, please check with your local post office or neighbors before contacting us.
✨ Questions?
Reach out anytime at info@mauimanaskincare.com — we’re here to help!